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Away Messages

You may also follow this process to temporarily set your greeting while out of the office.  When you return, set a new greeting.

See Also: How to Listen to Your Voicemail Messages

1. From any phone dial 585.530.3030 to connect to CallPilot.
2. Enter your mailbox number and password.

Your mailbox number is your 5-digit extension.

3. From the main menu PRESS 8 then PRESS 2.
4. PRESS 1 to record your external greeting.

Note: If you ONLY record an external greeting it will be played for ALL callers.

5. PRESS 5 to begin recording and PRESS # to stop.

Options after you record a message:
[2]: Review the Recording
[7][6]: Delete the Recording
[5]: Record Again


How to Record Your Name:

Log in to your mailbox. (unless already logged in)

Press 82 then 9 (Personal Verification)

Press 5 and wait for the tone.

Say your first and last name (Extension # if you wish)

Press # sign to stop recording

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