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See Also: How to Listen to Your Voicemail Messages

How to Record Your Greeting:

1. From any phone dial 585.530.3030 to connect to CallPilot.

2. Enter your mailbox number (your 5-digit extension) and password.

You're voicemail messages (if any) will begin to play.

3. From the main menu PRESS 8 to exit out of message playback.

Wait a few moments until you hear "your choices are..."

4. PRESS 2 to enter the greeting menu.

In most cases you do not need to record an internal greeting.

5. PRESS 1 to record your external greeting.


6. PRESS 5 to begin recording and PRESS # to stop.

Options after you record a message:

[2]: Review the Recording

[7][6]: Delete the Recording

[5]: Record Again


How to Record Your Name:

1. From any phone dial 585.530.3030 to connect to CallPilot.

2. Enter your mailbox number (your 5-digit extension) and password.

You're voicemail messages (if any) will begin to play.

3. From the main menu PRESS 8 to exit out of message playback.

Wait a few moments until you hear "your choices are..."

4. PRESS 2 to enter the greeting menu.

5. PRESS 9 to enter the personal verification menu.

6. PRESS 5 to begin recording and PRESS # to stop.

Say your FIRST and LAST NAME

Options after you record a message:

[2]: Review the Recording

[7][6]: Delete the Recording

[5]: Record Again