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titleAway Messages

You may also follow this process to temporarily set your greeting while out of the office.  When you return, set a new greeting.

See Also:   How to Listen to Your Voicemail Messages

How to Record Your Greeting:

1. From any phone

...

dial 585.530.3030

...

to connect to CallPilot.

2. Enter your

...

mailbox number

...

(your 5-digit extension) and password.

You're voicemail messages (if any) will begin to play.

3. From the main menu

...

PRESS 8 to exit out of message playback.

Wait a few moments until you hear "your choices are..."

4.

...

PRESS

...

Note: If you ONLY record an external greeting it will be played for ALL callers.

2 to enter the greeting menu.

In most cases you do not need to record an internal greeting.

5. PRESS 1 to record your external greeting.


6. PRESS 5

...

to begin recording and

...

PRESS #

...

to stop.

Panel
titleOptions after you record a message:

[2]: Review the Recording

[7][6]: Delete the Recording

[5]: Record Again


How to Record Your Name:

Log in to your mailbox. (unless already logged in)

Press 82 then 9 (Personal Verification)

Press 5 and wait for the tone.

Say your first and last name (Extension # if you wish)

Press # sign to stop recording

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1. From any phone dial 585.530.3030 to connect to CallPilot.

2. Enter your mailbox number (your 5-digit extension) and password.

You're voicemail messages (if any) will begin to play.

3. From the main menu PRESS 8 to exit out of message playback.

Wait a few moments until you hear "your choices are..."

4. PRESS 2 to enter the greeting menu.

5. PRESS 9 to enter the personal verification menu.

6. PRESS 5 to begin recording and PRESS # to stop.

Tip

Say your FIRST and LAST NAME

Panel
titleOptions after you record a message:

[2]: Review the Recording

[7][6]: Delete the Recording

[5]: Record Again

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