See Also: How to Change Your Voicemail Greeting
When a caller leaves a voicemail, the message is automatically delivered to you via email as a WAV file attachment – the voicemail indicator light on the phone will NOT illuminate. Voicemail to email is configured by default for all employees who were hired after March 2020. Any employee hired prior to that may request their mailbox be upgraded to have their voicemail messages delivered to their court issued email account.
The Microsoft Spam Mail filter has a tendency to move messages from the voicemail system to your junk mail folder by default. If you have not done so already, add an exception to your junk mail filter in Outlook.
3. Type in @rtp_callpilot.courts.state.ny.us and then click OK:
4. Click OK again to exit the junk email options window.
Your mailbox number is your 5-digit extension.
While a message is playing:
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