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This article applies to the Computer Account Login for Court Employees.  Computer accounts are also used to access VPN and Office 365 / Outlook.

See Also:

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explains how to set your password while using a court issued computer.

Warning
titleATTENTION VPN USERS

If you are using a PERSONAL COMPUTER to connect to your OFFICE COMPUTER you will need to >> GO HERE FOR INSTRUCTIONS <<.

If you are using a COURT ISSUED COMPUTER you will need to CONNECT TO VPN before proceeding.


In this Article:

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Start Here: Read Me First

Warning

Under certain circumstances you are advised to first contact the IT Service Desk before resetting your password.

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First decide what your new password will be:

Restrictions

How to Choose a "Good" Password:

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  • You can not re-use the same password.
  • You can not include your name or username in your password.
  • You can not use "commonly" hacked passwords (such as "abc123", etc).

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Use Complexity

of

Minimum 10 characters


Include a combination of at least 3:
  • Upper case letters
A - Z
  • Lower case letters
a - z
  • Numbers
0 - 9
  • Special characters
~ ! @ # $ % ^ & * _ - + = � | \ ( ) { } [ ] : ; " ' < > , . ? /

...


Make it Easy for YOU to Remember

Note
Passwords are CaSe SeNsItIvE.


  1. Think of a phrase, quote, or song verse.
  2. Replace vowels with numbers or special characters.
  3. Use spaces and add punctuation.

Examples

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I_Love_CarsI love cars.I LOVE cars!
33CalicoCatsMy_Calico_CatMy2Calico Cats
Cant@elopeCan't elopeCannot elope?
Columbus in 1492.I LOVE MY dog!I am the #1

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Then set your new password:

Warning
If you

...

Note

IF you are using a DESKTOP computer and also have a court issued LAPTOP – PLEASE CALL the IT Service Desk first.

  • insert procedure

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 are working remotely, you must FIRST connect to VPN.
  1. Press CTRL+ALT+DEL from the desktop of your court-issued computer

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  1. .
  2. Click [Change Password].
  3. Verify your USER ID is displayed.
  4. Type your OLD/NEW passwords as indicated.
  5. Click the [arrow] to continue.
  6. Restart your computer and begin using your new password.
Note

IF you are using your court issued laptop to SSLVPN or "Remote Into" your Office PC – PLEASE CALL the IT Service Desk.

  • insert procedure

If you are working remotely from a personal computer:

Note

In this scenario you are using your personal computer to SSLVPN or "Remote Into" your Office PC.  If you have the opportunity to wait until you are in the office to set a new password – the procedure is much more simplified.  If you password is about to expire and needs to be reset sooner, follow the procedure below.

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