Data stored on your PC is not backed up.
All data on the network is automatically archived several times a day and backed up each night.
There are a few fundamental situations in which most users find themselves at one time or another when working with documents.
- Forgetting to save work
- Accidental file deletion
- Accidentally overwriting a file
- File corruption.
Recovering a Deleted File
- Navigate to the folder in which the deleted file had been stored.
- Position the cursor over a blank space in the folder. If the cursor hovers over a file, that file will be selected.
- Right-click the mouse and select [Properties] from the bottom of the menu. Select the [Previous Versions] tab.
- Select the version of the folder that contains the file before it was deleted, and then click [Open/View].
- View the folder and [select the file] that will be recovered.
- Drag and drop, or cut and paste, the shadow copy to the desktop or folder on the end user’s local machine.
Recovering an Overwritten or Corrupted File
- Right-click the overwritten or corrupted file and click [Properties].
- Select [Previous Versions].
- If you want to view the old version, click [View].
- To copy the old version to another location, click [Copy].
- To replace the current version with the older version, click [Restore].
Recovering a file that was never saved.
Contact the [ HELPDESK ]. More often that not, the file is lost. In limited circumstances we may be able to help.